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TRA CULTURA E RELAX

Reservations and Cancellations

Reservation Policies:

You can book by phone or via e-mail indicating the date of arrival and departure, number of adults and children, noting the age of the children;;
As soon as you will be notified of the availability of the room and its budget;
To guarantee your reservation we require a deposit equivalent to the cost of an overnight stay or for stays longer than 3 nights, 30% OF LIVING;
Within 3 days unless otherwise agreed, the customer shall pay the deposit;
Failure to pay the deposit within the time limits specified result in automatic cancellation of the reservation of the stay;
As soon as we receive the deposit, we will send a confirmation by e-mail or phone.
Cancellation of booking:

You can cancel your reservation up to 15 days before the same;
The cancellation of the booking made late or no-show at the B & B, will result in the failure to return the entire deposit;
Cancellation of reservation must be made by e-mail or phone;
N.B. If you take advantage of one discounted promotional rate for bookings of more than one day and the client decides to terminate before the stay for any reason, the same is required to pay the full amount of the booking.